Law Enforcement

Gendarmerie Nationale & Pocketalk

Overview

Effective communication is critical in public safety. The Gendarmerie Nationale in France adopted Pocketalk, an enterprise-grade translation solution, to overcome language barriers during law enforcement operations. This technology ensures both efficiency and compliance in sensitive settings.

Challenge

Law enforcement officers often encounter situations where clear communication with non-French speakers is essential. Traditional methods like interpreters are not always available in real time. Using consumer-grade translation apps, such as Google Translate, poses GDPR and data security risks, especially when handling sensitive personal data.

Solution

Pocketalk provides a secure, GDPR-compliant real-time translation solution.

Key Features:
• Enterprise-Grade Security: End-to-end encryption keeps communications confidential.
• GDPR Compliance: Translation data is anonymized and not stored for AI training.
• User-Friendly & Portable: Compact devices allow officers to communicate instantly in the field.
• Trusted by Authorities: ISO 27001 and ISO 27017 certified for enterprise-grade security.

Watch Colonel Mikael Petit, Science and Innovation Advisor at the Gendarmerie Nationale, explain how Pocketalk helps officers communicate effectively:

Results
• Improved Communication: Officers can effectively interact with individuals speaking different languages.
• Operational Efficiency: Faster, more accurate responses in critical situations.
• GDPR Compliance: Sensitive personal data is fully protected.
• Positive Feedback: Officers report increased confidence and smoother interactions.

Key Takeaways
• Secure Translation Matters: Consumer apps may not meet enterprise security or GDPR requirements.
• Real-Time Communication: Pocketalk enables officers to act confidently in the field.
• Trusted by Authorities: Adoption by the Gendarmerie Nationale confirms its reliability in official settings.